Can't reach the company that installed it? Start here.

Your equipment should not become useless because the original installer stopped answering. Florida Premier reviews the system, symptoms and service history, then confirms whether the appropriate next step is maintenance, repair, rebedding or replacement.

Request System Service →Call 888-561-8736

Diagnose before replacingWritten next stepLocal South Florida service

— PRACTICAL SERVICE PATHS

Find the failure before choosing the fix.

The same symptom can have different causes. A useful service visit separates equipment condition, settings, plumbing and maintenance history.

Softener diagnostics

Review bypass position, valve operation, salt use, settings and whether the system is actually regenerating.

Media and rebed evaluation

Assess age, capacity, service history and performance before deciding whether media replacement is justified.

Whole-home filter service

Review cartridges, housings, pressure concerns, treatment stages and maintenance requirements.

Reverse-osmosis service

Evaluate filters, membrane, storage tank, sanitation needs, faucet flow and operating condition.

New-home system review

Document equipment left with the property and determine whether it is operating, bypassed or overdue for service.

Replacement assessment

Recommend replacement only when repair, service or rebedding is not practical for the equipment and goal.

— NO AUTOMATIC REPLACEMENT

Repair, rebed or replace?

That decision should follow the evidence. Florida Premier documents what is installed, what it is supposed to do and whether it is still capable of doing the job.

InspectIdentify the valve, tanks, treatment stages and visible condition.
VerifyCompare the complaint with settings, operation and relevant water measurements.
ExplainProvide the practical next step and any limitations before work is authorized.

— LOCAL COVERAGE

Call the office serving your area.

Palm Beach, Martin and St. Lucie County residents can call or text their local Florida Premier office. The main business line remains available statewide.

Main business line888-561-8736Treasure Coast office772-277-2373Palm Beach County office561-621-2266

— REQUEST SYSTEM SERVICE

Tell us what the system is doing.

Include the property location, equipment brand or model if known, the symptom and the last known service. Photos can be shared when Florida Premier follows up.

Service availability confirmed before the visit
No assumption that replacement is required
Scope and price explained before authorized work begins

SERVICE

Request water-system service

Complete the request below. This starts a callback—it does not automatically book an appointment.

1Describe the systemShare the equipment, symptoms and property information.
2We confirm serviceFlorida Premier reviews the request and confirms coverage.
3Arrange the visitIf appropriate, we agree on the service next step.

Preparing the secure request form—it loads as you approach it.

Prefer to speak with someone?Call 888-561-8736We can take the same request by phone.Request reference: preparing🔒 Your callback request goes directly to Florida Premier through Housecall Pro.